Delivery InformationWhat are the delivery charges? We offer Nationwide mainland delivery on all of our products, excluding Highlands and Islands, Northern Ireland and Isle of Man (prices available on request) We regret we do not currently have facilities to ship products outside the UK.
How do i receive my goods? Providing our stock of the goods you order are held at our main warehouse your parcel(s) will be picked and packed on the next working day from you placing the order, and then delivered on a next day service between 7:00 am and 5:30 pm. We may need to recall certain stock lines from our stores which may lead to a longer delivery schedule, but we aim to ship all parcels within 5 working days. If you are unable to receive your goods or have missed our courier 'City Link' they will leave a card with details for you to call and re-arrange delivery, if you want city-link to try leaving the goods at your neighbours address, then you will need to call us on 0845 077 0708 for us to authorise city-link to do this... If they are unsuccessful they will leave a card with their telephone number for you to contact them to arrange a preferred delivery date, your parcel will be held until you call City Link to inform them of a suitable delivery date. Please inform us in your 'special delivery instructions' or by phone if you will not be available to receive your order for the next three working days after the day placing your order, so we can agree alternative delivery dates and mark it to be dispatched at a more suitable time. |









